Donna Falquero, Owner, with 30+ years experience in progressive leadership roles managing complex workflows and projects. Holds specialty certifications in process improvement and safety.
Projects do not have to be complex for us to be involved. We can help expand your bandwidth to get work done either for process improvement or as an additional resource to your team.
For work that involves identifying the 'root cause' of particular issues, typically time is spent on-site observing how the work is currently done. These observations are then documented in the form of a visual map. The process map is key to identifying specific steps in your process that need improved for a more reliable and efficient process moving forward. The end product you have your business process documented, 'root cause' problems identified with proposed action items and a measurement plan to know you are on the road to success.
For healthcare organizations contact us if you need help for quality, patient safety, pro-active risk assessments or other improvement projects.
For businesses in Pamlico County, NC, contact Katie Shorter, Director, Small Business Center-Pamlico Community College, to find out what FREE services are available to you. 252-249-1851, Ext. 3045. ww.PamlicoSBC.com
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